Chimney Cleaning
Relay Home Co. connects homeowners with vetted chimney professionals who clean and inspect the entire flue system the right way, not just the part you can see from the hearth. Every job is backed by The Relay Visibility Guarantee: a written price before work starts, live arrival tracking, and before-and-after photos so you can see exactly what got cleaned. From a quick swept flue to a full video inspection, you get a chimney you can actually trust when winter hits.
What’s Included
Chimney cleaning covers more than running a brush up a flue. Hadley Chimney Sweep, our Relay Home Co. family brand for chimney work, walks through every layer of the system and leaves nothing to guesswork. Here is what a standard chimney cleaning job includes.
Full Flue Cleaning
A thorough flue sweep removes creosote, soot, and any debris built up along the interior walls of your chimney. Hadley technicians use professional rotary brushes and vacuums that keep the mess contained, not scattered across your living room. Before-and-after photos document every section of the flue so you can see what was actually removed.
Smoke Chamber Cleaning
The smoke chamber sits just above the firebox and catches years of soot that a basic sweep often misses. Hadley cleans this area by hand and with powered brushes, reducing the risk of trapped smoke pushing back into the home on windy days. It is one of the most overlooked areas in chimney maintenance, and skipping it shortens the life of the entire system.
Damper Inspection and Cleaning
The damper controls airflow and seals the chimney when the fireplace is not in use. Built-up creosote can jam the mechanism, forcing you to leave the damper open and lose heated air all winter. During a cleaning, Hadley checks the damper operates smoothly and cleans the surrounding track so it opens and closes without resistance.
Firebox Cleaning
The firebox takes direct heat from every fire you burn, and ash plus creosote can accumulate along its brick or stone walls. Hadley removes the buildup without damaging the firebrick, leaving a clean surface that reflects heat back into the room instead of trapping it. It also cuts down on the lingering smoke smell many homeowners notice between burns.
Chimney Cap and Crown Check
Rain, leaves, and animals enter through an uncapped or damaged chimney top. While cleaning the flue, Hadley inspects the cap and crown for rust, cracks, or gaps that let water in. A small fix now prevents water damage, rusted dampers, and costly masonry repairs later in the season.
Creosote Level Assessment
Creosote comes in three stages, and each requires different treatment. Hadley identifies what stage your flue is at, explains what it means in plain terms, and recommends the right cleaning interval for your burn habits. A chimney with stage three glaze creosote needs more than a standard sweep, and we will tell you that clearly before recommending any additional work.
Why Homeowners Choose the Relay Home Co. Family
The modern homeowner books everything from their phone, and they are used to knowing exactly when a plumber or appliance tech will show up. Chimney work should not be the exception. Hadley Chimney Sweep, part of the Relay Home Co. family, brings that same visibility to the flue. You get a live arrival time instead of a four-hour window. You get photos of the work before and after, not a verbal summary at the door. And you get a written price before anyone picks up a brush, so there is no mystery line item at the end. Every repair carries a written guarantee and a free second visit if the repair fails, included without an upsell. Technicians are background-checked and uniformed, they arrive in a tracked window, and a live person answers calls 24/7. That is The Relay Standard: real materials like DuraFlex and HeatShield, real accountability, and a job you can watch happen from the tap that books it.
Frequently Asked Questions
Hadley Chimney Sweep typically schedules cleaning appointments within a few days, and a live person answers the phone 24/7 to get you booked. Call us and we will give you a tracked arrival window, not a vague four-hour range.
Hadley serves homeowners across the metro area, including surrounding suburbs and neighborhoods. If you are within the service footprint, you will get the same live arrival tracking and before-and-after photos on every job. Call us and we will confirm your address and give you the soonest available window.
No. The price is put in writing before any work begins, and it does not change unless we find something unforeseen and get your approval in writing first. You always know what the job will cost before a brush touches the flue. Estimates are free, and there is no invoice surprise at the door.
Every repair completed by Hadley carries a written guarantee, and if the repair fails, we will return for a free second visit to make it right. It is the 365-Day Done Right Promise, included on every job, not sold as an add-on. Call us and we will explain exactly what is covered for your specific repair.
Written by the team at Hadley Chimney Sweep, a Relay Home Co. family brand serving homeowners since 2003.
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