Locksmith

Locksmith

Getting locked out or replacing a deadbolt shouldn’t mean gambling on an anonymous van and a price that climbs once the work begins. The Relay Home Co. family connects you with vetted local locksmiths like Preston Locksmith & Security, pros who arrive with a live time you can track, a written price before the first tool comes out, and photo proof of the work when it’s done. One tap books it. One guarantee backs it. And you never sit through a four-hour window wondering if anyone is actually coming.

What’s Included

Every locksmith job in the Relay family covers the same core promise: a background-checked, uniformed technician, a written price before anything starts, and a 365-Day Done Right Promise stamped on the work. Here’s what that looks like across the most common calls we handle.

Lockout Service

Locked out of your house, apartment, or car? A Preston technician gets you back in without damaging the door or the lock whenever possible. We carry bypass tools and picks for standard residential locks, and we’ll tell you upfront if the lock needs to be drilled rather than picked. The price is in writing before a single tool leaves the bag.

Deadbolt Installation & Replacement

Whether you’re upgrading a builder-grade lock or replacing one that’s seen better years, we install deadbolts from Schlage, Kwikset, Yale, and Baldwin as standard. A proper deadbolt has a steel bolt that extends at least one inch into the door frame, and we make sure the strike plate is screwed into the stud, not just the trim. That’s the difference between a lock that looks fine and one that actually holds.

Rekeying

Just moved in, fired a contractor, or had a key go missing? Rekeying swaps the pins inside the cylinder so the old keys stop working, without replacing the whole hardware. It’s faster and less expensive than new locks, and it gives you a clean key slate the same day. We rekey Schlage, Kwikset, Medeco, and most other residential brands on the spot.

High-Security Lock Upgrades

For homes or small businesses that need more than a standard deadbolt, we service and install Mul-T-Lock, Medeco, Abloy, and Sargent high-security cylinders. These locks use restricted keyways and hardened pins that make bumping and picking dramatically harder. We’ll explain what “restricted keyway” actually means in plain words: nobody can copy your key at a hardware store without your authorization card.

Smart Lock Installation

We install smart locks that work with your phone, but we’ll be honest about what makes sense for your door. A smart lock is only as strong as the deadbolt behind it, so we check the alignment, the strike plate, and the cylinder before mounting anything. You get the convenience of a code or an app, and the security standard we’d put on our own front door.

Commercial Lock Service

Small offices, storefronts, and rental properties call us for master key systems, panic bars, and high-traffic lock repair. We carry commercial-grade cylinders from Sargent and Medeco and can set up a keying schedule so a building manager can open every door while a tenant can only open their own. It’s the same written-price rule, no matter the job size.

Lock Repair & Maintenance

Sticky deadbolt, loose knob, key that only turns if you jiggle it just right? Most of these are alignment or lubrication issues, and we can usually fix them in one visit. We’ll show you photos of what was wrong and what we did. If a part is worn beyond saving, we’ll quote the replacement before we touch it, and you decide from there.

Why Homeowners Choose the Relay Home Co. Family

Relay Home Co. started in 2010 with a simple frustration: home service was the only thing you still had to book over the phone and wait around for, while everything else in life tracked in real time on a screen. The name is a relay, the clean hand-off where nothing gets dropped, and it’s how we run every job. You book in a tap, watch a live arrival time, get before-and-after photos as the work happens, and pay from a digital invoice the moment it’s done. Preston Locksmith & Security has been part of this family since 2008, answering calls with a live person 24/7 and sending technicians who are background-checked and in uniform. We don’t pretend to be from every town. Each location is an independent local business that agreed to work to The Relay Standard: a written price before we start, photos of the work before and after, and a guarantee that follows every job. If it’s not done right within 365 days, we make it right. That’s the whole deal.

Frequently Asked Questions